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SOILHEALTH.CA – PRIVACY POLICY

SoilHealth.ca recognizes and values the importance of data privacy and security and is thoroughly committed to protecting the privacy of its customers, personnel, and partners across all of its business operations. 

SoilHealth.ca has developed a Privacy Policy which sets out our commitments relating to the privacy and protection of personal data. Our policy mandates all affiliates and personnel uphold the following principles whenever SoilHealth.ca handles personal data: 

  • Collecting and using personal data fairly and lawfully. We strive to be transparent and open about the data we collect and only use it for the purposes that are known to the concerned individual
  • Respecting individual rights and choices. We respect individual’s decisions about the way their personal data is collected, treated and used by SoilHealth.ca and its affiliates. This includes the right to access, correct and remove data held by SoilHealth.ca
  • Managing data responsibly. We know that the confidentiality and integrity of personal data is essential to maintain trust and we take adequate measures to protect personal data from the risks of unauthorized use or disclosure

We are fully committed to fostering and promoting a culture where are SoilHealth.ca personnel have a clear understanding of how important data privacy is and how to ensure it is protected. Our data privacy policy is available for all existing employees and is part of the induction program of our new employees. It is supplemented by a dedicated orientation program especially created for those employees who are involved with specific aspects of personal data. 

Our privacy policy describes how we collect, use, and protect personal data when you use or consult our website. If you have any questions about our privacy policy commitments or wish to report a privacy incident, please contact us. 

We are a corporation that strives to achieve excellence in all aspects of business operations and is committed to continuous quality improvement – this extends to our collection and management of personal data. We are committed to maintaining the confidence of our customers and believe that the protection of personal data is a fundamental step toward achieving trust. 

John Kenneth Filice
CEO & Founder

 

SOILHEALTH.CA – PRIVACY POLICY

Effective date: October 7, 2021 

SoilHealth.ca (“us”, “we”, or “our”) operates the https://soilhealth.ca website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service. This page also informs you of the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with our policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions of Use.

1. DEFINITIONS:

  • Service is the website https://soilhealth.ca that is operated by Soil Health Ontario.
  • Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
  • Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies are small pieces of data stored on your device (computer or mobile device).
  • Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
  • Data Processors (or Service Providers) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
  • Data Subject (or User) is any living individual who is using our Service and is the subject of Personal Data.

2. INFORMATION COLLECTION AND USE:

We collect several different types of information for various purposes to provide and improve our Service to you.

3. TYPES OF DATA COLLECTED:

Personal Data. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

    • Email address
    • First name and last name
    • Phone number
    • Address, Province (State), Postal Code (Zip Code), City
    • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

4. USAGE DATA:

We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

5. TRACKING & COOKIES DATA

SoilHealth.ca uses cookies and similar tracking technologies to track the activity on our Service and hold certain information. A cookie is a small file with a small amount of data which may include a unique anonymous identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. We may use the following types of cookies:

5.1 Type 1: necessary cookies
Necessary cookies enable you to use our website and its features, such as enabling access to secure areas of the website. Without these cookies you may not be able to use all the features of our website.

5.2 Type 2: performance cookies
Performance cookies collect information about how you use our websites so we can improve them for you in future. They collect information on which pages you visit most often and any error messages you may get. The information collected by these cookies is anonymous. They do not collect any information that can identify you personally.

5.2.1. Google Analytics: we are using Google Analytics to monitor our website performances and check visitor activities to adapt our content based on their expectations

5.3 Type 3: functionality cookies
Functionality cookies enable us to provide you with a more personalized experience. They help us to remember data, such as your username and language preference, to save you having to enter them repeatedly when you revisit. The information these cookies collect is anonymous. They cannot track your browsing activity on other websites.

5.4 Type 4: targeting/advertising cookies

We may use advertising cookies to deliver ads to you that we believe are relevant to you and your personal interests. For example, we may use targeting or advertising cookies to customize the advertising and content you receive on our website, to limit the number of times you see the same advertising on our website, and/or to help measure the effectiveness of our advertising campaigns.

5.5 Type 5: social media cookies
SoilHealth.ca uses third-party cookies from social media sites such as Facebook, Twitter and LinkedIn to enable in-depth campaign reporting and to track social network users when they visit our website, by using a tagging mechanism provided by those social networks. These cookies can also be used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our Privacy Policy and with the social network’s privacy policies. Personally identifiable information from the user is not stored or collected.

You are able to instruct your browser to refuse all cookies or to provide notifications when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Other than providing data for measurement and website enhancement, the data collected by cookies is otherwise meaningless. 

6. USE OF DATA

SoilHealth.ca uses the collected data for various purposes:

    • To provide and maintain our Service
    • To notify you about changes to our Service
    • To allow you to participate voluntarily in interactive features of our Service
    • To provide enhanced customer support
    • To gather analysis or valuable information so that we can improve our Service
    • To monitor the usage of our Service
    • To detect, prevent and address technical issues
    • To detect, prevent and address fraudulent activity
    • To provide users with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

7. LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GENERAL DATA PROTECTION REGULATION (GDPR)
If you are from the European Economic Area (EEA), SoilHealth.ca, legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

8. SOILHEALTH.CA MAY PROCESS YOUR PERSONAL DATA FOR THE FOLLOWING: 

    • We need to perform a contract with you
    • You have given us permission to do so
    • The processing is in our legitimate interests, and it’s not overridden by your rights
    • For payment processing purposes
    • To comply with the law

9. RETENTION OF DATA
SoilHealth.ca will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. 

SoilHealth.ca will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

10. TRANSFER OF DATA
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your province, state, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside of Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. 

SoilHealth.ca will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

11. DISCLOSURE OF DATA
Business Transaction: If SoilHealth.ca is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

12. DISCLOSURE FOR LAW ENFORCEMENT
Under certain circumstances, SoilHealth.ca may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

13. LEGAL REQUIREMENTS
SoilHealth.ca may disclose your Personal Data in the good faith belief that such action is necessary:

    • To comply with a legal obligation
    • To protect and defend the rights or property of SoilHealth.ca
    • To prevent or investigate possible wrongdoing in connection with the Service
    • To protect the personal safety of users of the Service or the public
    • To protect against legal liability

14. SECURITY OF DATA
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is absolutely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

15. YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)
If you’re a resident of the European Economic Area (EEA), you have certain data protection rights. SoilHealth.ca aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

    • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
    • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
    • The right to object. You have the right to object to our processing of your Personal Data.
    • The right of restriction. You have the right to request that we restrict the processing of your personal information.
    • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
    • The right to withdraw consent. You also have the right to withdraw your consent at any time where SoilHealth.ca relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

16. SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

17. ANALYTICS

We may use third-party Service Providers to monitor and analyze the use of our Service.

17.1 Google Analytics: is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Website Privacy Policy. 

18. PAYMENTS

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

19. LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

20. CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

21. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

22. CONTACT US 

If you have questions about this Privacy Policy please contact us:

    • Email: info@soilhealth.ca
    • Phone: 1-833-344-7645